Artificial intelligence is now making its way into the workforce – as this The Economist article reports. And no doubt, it will transform the workplace.
“… firms of all types are harnessing AI to forecast demand, hire workers and deal with customers”
The goal is clearly to improve efficiency and productivity and to help make decisions without prejudice and biases:
“Using AI, managers can gain extraordinary control over their employees. Amazon has patented a wristband that tracks the hand movements of warehouse workers and uses vibrations to nudge them into being more efficient. Workday, a software firm, crunches around 60 factors to predict which employees will leave. Humanyze, a startup, sells smart ID badges that can track employees around the office and reveal how well they interact with colleagues.”
It’s a challenge to be aware of our potential biases and to control them, but algorithms, if designed correctly, can be more impartial – the article claims.
On one hand, this pisses me off and feels like it’s going completely against what I’m promoting at my businesses: independent thinking, meaningful relationships, creative cooperation. It feels a bit like modern day slavery where we dehumanise people and allow them to think less.
On the other hand, I find it fascinating.
Are we humans becoming humanity’s slaves?
What are your thoughts?